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Welcome to

Norley Hall

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Who we are

Located in the heart of an amazing community, our Wigan based home specialises in dementia, residential and respite care.

Award Winning

Specialist care home

A dementia specialist home, with a purpose built floor, we offer amazing care in an excellent location, a short drive from the M6 and central Wigan Norley Hall is surrounded by friendly faces.

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Learn about Norley Hall

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Residential Care

Residents at Norley Hall choose how they want to spend their time, pursuing a wide range of interests and hobbies – from gardening and flower arranging to movie nights and baking. Guests are free to furnish their luxury en-suite bedroom however they like, with personal belongings – cushions, art or ornaments – providing that true homely feeling.

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Dementia Care

With the right surroundings and a tailored daily routine, people with dementia can get the quality of life that they truly deserve. Time, energy, understanding, reassurance and respect are all essential elements of dementia care. But, ultimately, it takes much more to understand each person’s needs and work with them to give them that safe and healthy lifestyle.

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Respite Care

At Norley Hall, we provide a luxury hotel-like experience, catering for residents’ every need. Respite guests benefit from a wide range of activities in our homes; we want to ensure our guests live well, pursuing any interests or hobbies they may have – or want to take up.

TYPES OF CARE AT Norley Hall

Quality

Bespoke living environments

With a thriving coffee shop, in-house amenities, a salon and a bar that doubles up as a cinema room our home provides residents with the stimulation they need. Activity Coordinators, Music and Occupational Therapists provide outstanding services daily giving everyone something to look forward to.

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We’re Family

Meet our Team

Our Team at Norley Hall Care Home make sure our values of inclusion and compassion are maintained throughout the home, alongside the highest standards of care.

Kathryn Rimmer

Registered Manager

I’m responsible for the smooth running of the care home and setting high standards of care. I love what I do, I’ve been in this profession for over 30 years, and I like Millennium as they encourage personal development and I feel very supported.

Janet Ward

Deputy Manager

I’m responsible for supporting the Home Manager and providing quality care. I love the interaction between residents and love the variety each day provides. I’ve a good rapport with residents and families.

I love working for Millennium Care because I feel supported, it’s family run, and everyone is very approachable.

Chris Roberts

Financial Administrator

I’m responsible for dealing with all the financial aspects in the home including invoices, payroll, financial management and general admin. I love building relationships with a wide range of people and supporting financially where I can.

Millennium Care is the whole package I love working here.

Bob Atkinson

Maintenance Man

My work at Norley is so varied, it’s a great atmosphere the home has a great community feel. I love helping the residents on a day-to-day basis and making sure the home is in working order!

Kath Caddick

Team Leader

I'm one of the longest-standing members of the team, and I'm responsible for the smooth running of the night team.

I love Millennium Care because they have been so supportive, professionally and personally, and it has a real family feel.

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Facilities and Services

We aim to provide you with the best quality of life possible with modern facilities and a variety of communal and private spaces for your choosing

Minibus & near public transport

Own furniture if required

En-suite
facilities

Two spacious lounges & conservatory

In-house
salons

Lift for
access

Close to local shops

Communal gardens for residents

Wheelchair
access

Resident’s kitchenette

Assisted
bathroom

Resident internet access

Television point in own room

Pandemic-proof visitation

Coffee shop bar, sweet shop and grocery store

Pet Therapies

gallery

Take a look around
Norley Hall

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Bar

Comfortable Bedroom

The Avenue Coffee Shop

Your Choice Farm Shop

The Foyer

Board Games in the Bar

Millie's Sweet Shop

The Lodge

Activities

Hairdresser

Buffet

The Avenue

Artwork

Garden Area

Budgie

Bar

Corridor

Communal Bathroom

Lounge

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Testimonials

Hear it from our community

"My lovely Nan has been a resident at Norley Hall Care Home for some years now and as a close family, we all felt a huge guilt cloud upon us as we were no longer able to look after her ourselves, I'm sure most families can relate to this. The staff and management have over the years become like our second family. They've been nothing but brilliant with my Nan, nothing's been too much trouble for them and we know she's in safe hands, which is a massive comfort to us. A massive thank you to all the fantastic staff for looking after an incredible lady"

Wendy L

Granddaughter of Resident/Service User

"Mum has been a resident at Norley Hall for almost 12 years, which is an amazing achievement in itself. Even though she has inevitably deteriorated over time, we have always felt that mum has received the best care possible and that all the staff treat her with the dignity and respect she deserves. We've always felt very welcome in the home and have had honest, straightforward answers to any questions we may have had. We can honestly say that we have never left the home worried after any of our visits."

Philip H

Son of Resident/Service User

"From the moment I made my initial enquiry regarding the possibility of mum being cared for at Norley Hall to today, I and my family find the staff and service to be excellent. All staff members have a genuine care for their residents.My mum was reluctant to leave her home of 40 years but since moving in she is settled and so much happier. During a recent visit, mum told me and my sister that Norley Hall is the best care home in the world."

C G

Son of Resident/Service User

"My mother-in-law has been a resident since February 2022. She has never looked back, which gives us a real feeling that we did the right thing for her. This is down to all the staff at the home that looks after her like she was one of their family."

Shirley H

Daughter-in-law of Resident/Service User

Download our brochure today

If you are interested in gaining more information about Norley Hall care home, please view our brochure.

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Location

Where to find us

Address

Norley Hall  Care Home
Norley Hall Ave,
Wigan, WN5 9LP

Contacts

01942 224 334
kathryn@millennium-care.co.uk
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FAQs

Frequently asked questions

What’s the best thing about Norley Hall?

The people and this community, many of our staff and residents are super local, the engagement we have with our neighbours is amazing. We are a big family here.