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24 May 2023

The Value and Practice of Relational Care

2 minute read

At Lavender Hills, and across the Millennium Care Group, we're all about forward thinking and embracing new techniques and ideas to enhance the lives of our residents.

Last week I attended an event at the House of Lords with Stacey, who’s recently become the Group’s Regional Manager. The event looked at the Value and Practice of Relational Care following a research project carried out by the Open University.

Relational care is an approach which looks at changing the way staff work, rather than doing things for residents they do things with residents. These relationships matter! It’s a method we’ve already started implementing in some of our homes and will also form part of our care package at the Standish Care Village – a community currently under construction which will create a continuity of care like no other in the North West.

The research has helped create a toolkit which they believe could have huge benefits for residents and staff within care homes across the country – we’re keen to implement some of the ideas.

We were delighted to be invited to the event; my first external event since taking over the reins at Lavender Hills! It was a great opportunity to hear about the research first hand and chat with others in the sector, sharing ideas and best practise.

It was great to hear that CQC supported relational care and I’m super excited to see how future research shapes the way we provide outstanding care to our residents across the Millennium Care Group.

You can read the report here: https://oro.open.ac.uk/88675/

You can access the toolkit here: https://oro.open.ac.uk/88663/

Kala Morton, Registered Manager at Lavender Hills Care Home

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