All the staff I have met are very friendly, caring and helpful. They are lovely with the residents and I have noticed how they join in activities with them. They are welcoming to visitors, offering tea and extra space. The home is delightful – spacious, light, clean and comfortable.
The level of care she has received has been consistently high from the beginning. Lavender Hills always feels like a home rather than just a care centre. The atmosphere is friendly and residents are treated with sensitivity and dignity at all times. Staff are highly professional and caring.
As a relative, I have always been treated with great courtesy and I am made to feel welcome. I enjoy coming to the home. I would strongly recommend this home to future potential residents.
Always clean, friendly and homely atmosphere.
Dad has been at Worthington Lake since Sept 2019. It was a big step for him but he was unable to cope at home on his own anymore. The surroundings, staff and care provided are way above any other care homes we visited in the area. It is comforting to know he is being well cared for.
I am really pleased I selected this facility. I have been met with compassion and understanding since moving my elderly Dad in. Right from initial enquiry through to getting him settled, the staff have been outstanding, their care, good humour, passion for work and understanding has been amazing as I look after my father in this difficult stage of his life.
We moved Mum to Worthington Lake last November from another care home in the area because she was unsettled there. It took a while for her to accept her new situation, but thanks to the very friendly and attentive staff, she is now settling in. Worthington Lake is very modern, beautifully decorated and furnished throughout, and in a wonderful location by the lake. The atmosphere in the home is noticeably very lively, and they have regular activities to keep the residents happy and entertained. The management and staff are clearly doing a first-class job.
My father-in-law is currently a resident here at Worthington Lake Care Home, the staff that look after him are excellent, and both myself and the rest of his family are relieved to know that he is now being cared for the way he deserves to be. The home is beautiful, friendly and welcoming. I would not hesitate but to recommend this to anybody currently looking for somewhere special to care for their relatives, when they are unable to live alone, being a nurse myself, I can appreciate the standard that is being achieved at this care home.
A warm, welcoming atmosphere from all staff at Worthington Lake. I am very pleased with the service provided and have highly recommended to others that I know. Thank you to all at Worthington Lake