Hear it from our community

"I can honestly say this place is amazing. Never did I think I’d find a care home for my dad that’s like home from home. They do lots of activities daily, the staff are immense, very approachable and the carers go above and beyond their duties."

"I did months of research, speaking to several Homes in the Bury area (where dad lived) as well as Hampshire, (where I live). - Lavender Hills kept coming out on top.Dad moved into Lavender Hills in March 2022, and I can honestly say we’ve been blown away by how caring and friendly all the staff have been towards Dad, his family, and his friends."

"The time had come when my stepfather could no longer care for our mother at home, so we had to start making plans to look for a new ‘home’ for our mum. Due to Mum's progressing dementia, certain homes could not take her, but Brookdale was different. We had many meetings with the management to discuss our mum's needs and the scenarios of what would happen if her dementia goes to a stage where they couldn’t manage her, but they were open and honest all the way along. Mum has a new family now, the carers are her new family, and sometimes she doesn’t recognise us at all. When you get over this hurdle, you will accept the changes a lot easier. To see her happy face, makes you realise, that she’s in the best place. The care home is clean, there is no clinical smell in it, and there are many activities happening, which is great to see. The food looks very well prepared and appropriate for residents with needs, and daily treats are still given out, which is a nice touch."

"Great home seems to always be investing back into the home to benefit the resident's lifestyle. Lots of social activities on offer from social media which is nice to all the residents smiling away every day."

"Brookdale is a hugely warm-hearted and uplifting care home. I can't imagine the care being bettered. The sensitivity shown to my mum and also to me has been remarkable and so very welcome. Whenever I have any questions, they have also been fully listened to and answered with real understanding and exceptional emotional support. It has been difficult to leave my mum as I don't live nearby, but I know that she is wonderfully looked after and happy. This helps enormously. She enjoys her room, which is painted in warm colours and having coffee and cake in the delightful cafe. I want to thank all the staff and carers, the cleaners, the ladies in the laundry - everyone who I regularly see when I visit or telephone. They are tremendous."

"My daughter visited nine other homes and she knew when she visited Brookdale this would be the home for me, she was right. I have my independence here and I can join in any of the activities."