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11 November 2026

Platinum Again: Worthington Lake keeps its top dementia care accreditation

6 minute read

Choosing a care home for someone you love is one of the hardest decisions a family can face. You want to know they will be understood, comforted and treated as the person they have always been. So we are delighted to share some news that speaks to exactly that. Worthington Lake Care Home has been re-accredited at Platinum level by the National Dementia Care Accreditation Scheme (NaDCAS).

How the visit works

NaDCAS returns every year to check that a home is still living up to its values. The visit is led by observation. The assessor spent time in our home on 16 July 2026, watched everyday life unfold, chatted informally with team members and leaders, and measured what they saw against the Core 30 Standards. Worthington Lake scored 99.13%, with 100% for Person-Centred Practice and 100% for Team Approach and Culture.

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What the assessor saw

The report describes a team that knows each resident deeply, including their history, their likes and dislikes and the way they communicate. Here are a few of the moments that stood out:

  • Warmth over correction. When residents spoke about people or places from long ago, team members met the feeling behind the words and offered reassurance.
  • Calm, sociable mealtimes. Residents were shown a choice of two plated meals, so they could see and decide for themselves, while the open-plan kitchen filled the room with familiar sights and smells.
  • A home that feels like home. Memory cabinets outside each bedroom tell each resident’s story, and QR codes in the corridors link to videos of residents singing and playing the piano.
  • Time outdoors. Secure gardens with vegetable beds, lavender and sage, plus visits from friendly dogs, give residents plenty of ways to enjoy fresh air and company.
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Congratulations, Katy

A huge well done to Katy Grindley, our Registered Manager. Katy spent seven years as deputy manager at Worthington Lake before stepping into the role, and the assessor noticed how clearly her team’s kindness shines through even when she is not in the room. That is the sign of a culture built on genuine care.

It has also been a remarkable summer. Worthington Lake, on Standish Care Village, has been incredibly popular, with enquiries from across the borough and beyond. Katy has run the home at full staff and full capacity for months, and still delivered care that earned a near-perfect score. That is exceptional work!

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What comes next

We are not standing still. We will keep rolling out face-to-face dementia education to every team member, continue monthly supervision and reflection.

If you would like to see Worthington Lake for yourself, we would love to welcome you. Get in touch with our team for a relaxed conversation about what care here could look like for your family.

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